Frequently Asked Questions
Everything you need to know about shopping with daals—from delivery to assembly.
What are your standard delivery times and costs?
We offer several delivery options depending on the size of your furniture. Standard small items typically arrive within 3-5 working days, while larger furniture pieces are delivered via our specialist two-man service within 7-14 days. Delivery costs are calculated at checkout based on your location and order volume.
Do you offer a returns policy if the furniture doesn't fit my space?
Yes, we want you to love your home. You can return any item within 30 days of delivery, provided it is in its original packaging and unassembled. Please note that return shipping fees may apply unless the item is faulty.
Will my furniture require assembly?
Many of our contemporary pieces are designed for easy home assembly to ensure they can be delivered safely and efficiently. Each product page specifies if assembly is required, and all necessary tools and instructions are included in the box.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer flexible financing options through Klarna and Clearpay, allowing you to spread the cost of your purchase.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link. For large furniture deliveries, our courier partner will contact you directly via SMS or email to schedule a specific delivery window.
Are your products covered by a warranty?
Quality is at the heart of daals. All of our furniture items come with a standard 12-month manufacturer’s warranty against defects in materials and workmanship to give you complete peace of mind.