Returns & Refunds Policy
At daals, we want you to love your new furniture. If you are not completely satisfied, you can return your items within 30 days of delivery provided they are in their original packaging and unassembled condition.
Return Process
- 1.Initiate Your Return
Log into your account or contact our customer service team with your order number and reason for return to receive your unique return authorization.
- 2.Prepare the Package
Carefully disassemble your item and pack it securely in its original box, ensuring all hardware and assembly instructions are included.
- 3.Schedule Collection
Choose between our convenient home collection service for large furniture pieces or drop off smaller items at a designated local courier point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.